Returns & Exchanges
At Grüns, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our process is designed to be as eco-friendly and seamless as possible to ensure your shopping experience remains stress-free.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original compostable packaging, ensuring all tags are still attached and the garment is in its original condition.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing